Useful Information

The City of London and North East Sector Army Cadets strives to maintain a high standard with respect to child safeguarding. Alongside annual safeguarding training delivered by our Cadet Safeguarding Officer to Cadet Force Adult Volunteers, information is made available regarding who to contact should there be any concerns.

For more information on what we do to ensure the safety and wellbeing of children who are volunteers within the Army Cadets please visit https://armycadets.com/parents-and-carers/child-protection-policy/ for more details.

HOW TO RAISE A CONCERN OR COMPLAINT WITH US

Cadet Safeguarding Officer

Should anyone have any safeguarding concerns regarding or associated with a Cadet with us they may contact Major C. B. Coull who is our Cadet Safeguarding Officer, he can be contacted on 0208 8988 0320

Please note, this number is operational only during office hourse however a voicemail may be left. 

The Army Cadet Complaints Procedure

In the unlikely event of a complaint arising, it is recommend that in the first instance these are raised at Detachment level where they may be satisfactorily resolved. The majority of matters arising are dealt by Cadet Force Adult Volunteers at Detachments as they are best placed to be able to resolve issues or answer any concerns you may have. 

Should you feel that a less than satisfactoriy outcome has occurred after having liaised with Detachment Cadet Force Adult Volunteers or you feel they will not be able to handle your concern, please contact the Cadet Executive Officer either via e-mail (gl-clne-ceo@rfca.org.uk) or telephone (020 8988 0320), please be aware that the telephone is operational only during office hours however a voicemail facility does exist whereby you may leave a message (please leave contact details in order to minimise delay in responding). 

Moreover, if you feel that the response from the Cadet Executive Officer does not address your concerns that have been put to them you may contact the Chief Executive of The Greater London Reserve Forces' and Cadets' Association who have overall managerial responsibility for staff at The City of London and North East Sector Army Cadets. Their details are as follows:

E-mail: gl-ce@rfca.mod.uk

Telephone: 020 7384 4663

For more information and guidance regarding the Army Cadets' complaints procedures please visit https://armycadets.com/about-us/keep-in-touch/addressing-complaints/

CHARITABLE ORGANISATIONS AVAILABLE TO PROVIDE INDEPENDENT SUPPORT

NSPCC

To seek help and advice for adults and young people visit http://www.nspcc.org.uk

For those who want advice or have concerns about a young person may contact the NSPCC in the following ways:

Telephone on 0808 800 500

SMS on 88858

E-mail: help@nspcc.org.uk

ChildLine

ChildLine is available for young people under 19 years of age who wish to discuss with a counsellor anything that concerns them, their website is https://www.childline.org.uk/ 

You can contact them for free by calling 0800 1111

Kidscape

Kidscape provide useful advice for all those concerned regarding buillying of young people. Their website is https://www.kidscape.org.uk/

They have a parent anti-bullying hotline which can be called on 08451205204